General Information

GENERAL INFORMATION
We have included a general list of information that would come in handy when you come on board The Indian Maharaja – Deccan Odyssey to journey to the heart of India:

INTERNATIONAL / DOMESTIC FLIGHTS
Although flights haven’t been included in our brochure or website, we can provide information on flight fares, schedules and also assist you with bookings, if you require. As our esteemed client, you can write to us at bookings@theindianmaharaja.com and we will be able to arrange for discounted airfares.

HOTEL ACCOMMODATION PRIOR TO AND AFTER JOURNEYING WITH US
We highly recommend that you book a hotel at least one day/night before and after your journey. You can make hotel reservations through our website, www.theindianmaharaja.com.

INSURANCE FOR THE INDIAN MAHARAJA – DECCAN ODYSSEY
The Indian Maharaja has been insured for earthquake, terrorism, fire and theft comprehensively. An umbrella insurance cover provision has been made for all guests.

PERSONAL TRAVEL INSURANCE
We strongly recommend that you have adequate travel insurance cover from your country of domicile for illness, injury, accident, death, loss of effects or luggage and holiday cancellation. Do refer our Booking Terms & Conditions to know more.


THE JOURNEY
The journey begins and ends in as follows:

All guests travelling with us must check-in at 1600 hours at Mumbai and at 0900 hours in Delhi, on the respective dates of departure. We will appraise Any deviation in the timings / place of check-in will be made known to you through your travel documents and vouchers. These will either be e-mailed or handed over to you about 14 days before the journey commences.

Once you complete the boarding formalities, you will be escorted to your cabin and assisted with anything that your require.

The Train Manager will also assist you with journey closure formalities, including luggage, upon arrival of the final journey destination.

JOURNEY INCLUSIONS
At the price that you paid for your journey, you get to enjoy accommodation in double or twin-bed cabins with en suite bathrooms, butler service, all meals, guided excursions as illustrated in the journeys. This also includes entrance fees, services of a guide, complimentary mineral water, tea and coffee and help with porting your luggage at various train stations.

JOURNEY EXCLUSIONS
Your journey price, however, does not include any taxes, gratuities, insurance, telephone calls, alcoholic and non-alcoholic beverages, laundry, still/video camera fees and arrival and departure transport. Hotel stays prior to commencing and ending your journey, international and domestic air fares, and any tour extensions have not been included either.

JOURNEY EXTENSIONS
Before you being or after you end your journey aboard The Indian Maharaja, you can make your visit even more memorable; relive the golden moments you spent with us by extending your stay in India! Check out more magical deals and book seats for more such experiences, at www.theindianmaharaja.com!

ATTIRE
We recommend smart casual clothing and suitable walking shoes for journey excursions to and from the train, for visiting places of interest. Comfortable dressing that is in natural subdued colours (refrain from using brightly-coloured clothing) that blend with the landscape are essential for all trips to wildlife reserves. It is customary to be formally dressed for dinner. The royal journey to places of rich history, ambience of the train, and the mood of other guests are all inviting opportunities to dress suitably for occasions. Do carry warm clothing with you, if you journey with us during winters.

YOUR TRAVEL DOCUMENTS
Travel Documents, valid only for the passenger(s) in whose name(s) the reservation(s) has/have been made, will be issued after the full payment has been made and not usually later than 14 days from the date of departure. You will need to carry your travel documents along with you before your journey departure.

SPECIAL DIET
If you require a particular type of diet, do inform us at the time of booking. We will make every effort to accommodate all culinary requests; we are, however, unable to provide meals that involve strict religious observance while preparing them.

BAGGAGE ON-BOARD
There is limited storage space inside your cabin. We request you to travel with luggage as per international airline rules for first / business class passengers. Do carry soft-topped luggage as these are easier to store. There is luggage storage in the luggage hold and under the cabin beds.

SMOKING POLICY
Smoking is not permissible on board the Indian Maharaja, in accordance with Indian Law. Smoking is also prohibited in all public places such as restaurants, shopping malls, airports, hotels, stations, public areas etc.

MOBILE PHONE
Kindly keep your mobile phone on silent mode on board the train so your fellow passengers can enjoy their moments too, especially when visiting certain monuments on excursions. We request you to not use your cell phone or laptop computers in public areas other than in the privacy of your cabin.

MOBILE PHONE RECEPTION
Being on a train journey, your cell phone’s reception may vary, but does improve when the train is nearing a station or if you are close to city areas.

YOUR HEALTH
You do not require any specific vaccinations to travel to India. However, foreign tourists must possess a Yellow Fever Vaccination certificate that conforms with international health regulations, either if you are coming from or travelling through Yellow Fever endemic countries. Anti-malaria precautions must be taken. It is highly advisable that you consult your physician for any personal health advice based on your travel itinerary. If you have been prescribed medicines, do carry enough supplies to last till the end of your trip. You should also carry sufficient insect repellent.

MINIMUM PASSENGER REQUIREMENT
All our journeys require a minimum number of passengers to fulfill them. If this has not be accomplished for some reason, we will offer you an alternate departure date or an alternate journey or a refund of your monies paid to us. Even though this is highly unlikely, an advance intimation of 30 days will be given to you.

CHILD POLICY
Although we accommodate children, we request the parents who may be travelling with us, to be mindful of the adult atmosphere that we endeavour to maintain.

1. Children below 5 years can travel for free, if they can share the bed(s) with their parents. Although an option, the Indian Maharaja does not recommended this as it will not be comfortable due to the size of the beds.
2. An extra bunk bed for children of any age will cost you USD 375 per night. This cost will also attract taxes, surcharges etc. as applicable for an adult. This bunk bed will be subject to availability during the time of booking.
3. If two children are travelling with their parents, they can be accommodated in a separate cabin; the fare for the first child will be USD 375 per night but the parents will have to bear the cost of an adult’s fare for the second child.
4. Do note that the cabins in a railway carriage are not interconnected.
5. You will also bear any applicable taxes as extra charges.

CHARTERS
The Indian Maharaja can be chartered to corporate companies, conferences, agencies and individuals worldwide for incentives, weddings or any other exclusive event. Bookings in bulk are eligible for special discounts; for this you can write in to bookings@theindianmaharaja.com.

THE INDIAN MAHARAJA CREW
The Indian Maharaja – Deccan Odyssey’s team of highly motivated hospitality staff provide world-class service and ensure that your experience is golden and that every need is met, when your on board. All our staff members are well-versed in English and they take pride in serving you to the best of their abilities.

For any travel services, new product, changes in the tour items or time-tables, do refer to our website, www.theindianmaharaja.com.

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